Licensor
Digimedia Limited Casinos
Affiliate
programme
Founded in
1998
License
AlderneyAlderney
Owner
Dispute
resolution
JackpotCity perfectly exemplifies how an industry veteran can simultaneously inspire respect and disappointment. Alderney licensing and a quarter-century of operation inspire trust, while Mega Moolah jackpots genuinely change lives. But the absence of basic features like game search in 2025 feels like disrespect toward users. We'd recommend this to players who stick to 2-3 proven slots… And don't need variety.
Madelyn Harrop·Chief Editor

Casino Rating 0%
0%

Here's how we do it: 8 key areas get tested with real cash. Payments, games, support, reputation, bonuses, VIP programs, responsible gambling, and online casino reputation all matter. We don't just browse websites and call it a review. Our 101RTP crew deposits money, plays games, and tries to withdraw winnings. That way, you get the real story.

Jackpotcity Casino Pros and Cons

Jackpot City casino has some wins and some losses. 101RTP has tested the hell out of this place. And here's the honest breakdown. Some stuff rocks, other stuff needs work.

Advantages

Old-school reliability since 1998

Proper Alderney licensing in the online casino

Actual million-dollar jackpots you can win

Support team actually helps

Easy banking with POLi for Kiwis

Disadvantages

Maximum cashout limited to 6x your first deposit

$50 withdrawal minimum feels unnecessarily high

Game library is mostly just Games Global

Welcome bonus Jackpotcity Casino

The casino keeps their welcome bonus simple but effective. You get NZ$1,600 total across four deposits after Jackpot City login. Each welcome bonus doubles your money up to NZ$400. Pretty straightforward stuff:


  • 1st deposit ($10): 100% up to NZ$400
  • 2nd deposit ($10): 100% up to NZ$400
  • 3rd deposit ($10): 100% up to NZ$400
  • 4th deposit ($10): 100% up to NZ$400

The 35x wagering for the welcome bonus at JackpotCity casino is fair enough - we've seen way worse. You get two whole months to clear it, which is generous. The catch is your cashout gets capped at six times whatever you first deposited. So if you start with $50, you can only withdraw $300 max from the welcome bonus play. Still, it's a decent value for regular players.


Jackpot City NZ free spins aren't part of the standard welcome package. However, you can get free spins as part of the daily promo.

VIP Program

The Jackpot City casino has a six-tier Loyalty Program that's not too shabby if you play regularly. Jackpot City New Zealand automatically enrols players at the Bronze level. And they give you 2,500 points after your first deposit, which is a nice touch.
StatusesPointsBonus

Bronze

0

Level Bonus: 0%; Daily Specials Boost: 15% more

Silver

11999

Level Bonus: 3%; Daily Specials Boost: 25% more

Gold

49999

Level Bonus: 6%; Daily Specials Boost: 50% more

Platinum

124999

Level Bonus: 8%; Daily Specials Boost: 75% more

Diamond

2147483646

Level Bonus: 12%; Daily Specials Boost: 100% more

Levels & Statuses

Points

None

-

0

None

-

11999

None

-

49999

None

-

124999

None

-

2147483646
PaymentsJackpotCity online casino banking real money options are pretty decent for Kiwi players. They've got all the basics covered with $5 minimum deposits. POLi support shows they actually understand what New Zealand players want, which is refreshing.
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Credit card

Max. Withdrawal: NZ$5

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PaySafeCard

Min. deposit: NZ$5

Max. Withdrawal: NZ$5

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Skrill
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Neteller

Min. deposit: NZ$5

Max. Withdrawal: NZ$5

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POLi

Min. deposit: NZ$5

Max. Withdrawal: NZ$5

Responsible Gambling

The 101 RTP crew claims that Jackpot City casino New Zealand covers the important stuff without being overcomplicated. You can set deposit limits to keep your spending in check. You can set daily, weekly, or monthly caps that make sense for your bankroll. If you need to step away completely, the self-exclusion feature at Jackpot City works properly for short breaks or permanent account closure. The tools are easy to find in your account.
Deposit Limit Tool
Time/Session Limit Tool
Self-Exclusion Tool
Reality Check Tool
ProvidersJackpotCity casino knows what works. They've teamed up with the Games Global network. It is basically Microgaming and their mates all rolled into one massive game factory. Pragmatic Play brings the heat with their crazy-volatile games that can pay absolutely mental multipliers. And when you want real dealers instead of computer graphics, Evolution Gaming delivers the goods. We at 101 RTP have spent countless hours grinding through games from these studios. And they're legit - no fake RTPs here.
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Pragmatic Play
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Red Tiger Gaming
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NetEnt
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Evolution Gaming
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Big Time Gaming
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Microgaming
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iSoftBet
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Amatic
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Games Global
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Gameburger Studios

Customer Support

This Jackpot City review from the 101 RTP team reveals that this online casino has a pretty solid Help Centre packed with useful info. Also, there is a form for submitting questions when you can't find what you're looking for. The live chat is there, but it's mostly a bot that helps you navigate to the right information rather than giving you instant answers from real people. The Help Centre actually covers most things you'd want to know about playing there. But if you need quick help with something complicated, the support isn't the fastest around. It works. But don't expect lightning-quick responses when you're stuck with an issue.

Live Chat

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Help Center

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Phone Number

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Contact email

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Contact Form

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Mobile compatibility

JackpotCity's mobile setup includes proper apps for iOS and Android. Đ lus their mobile website that does the job when you're gaming on your phone. The Jackpot City app works reliably without constantly crashing or freezing. But you'll run into the usual mobile website annoyances - images that don't fit right, layouts that look a bit wonky on smaller screens, that sort of thing. All the core stuff works fine, so you can play, deposit, and withdraw without major dramas. Our 101 RTP testing shows it's functional mobile gaming, just not the smoothest experience around.

Adaptive design for mobile devices

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Android App

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IOS App

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Game Selection

Jackpot City casino NZ game library prioritises quality and has about 500 casino games. It isn't huge, but all built here around the Games Global network. This means you get proven games rather than random filler. Live dealer casino games come from Evolution Gaming, Pragmatic Play, and On Air Entertainment. So you get proper live online casino action with decent video quality. The game lobby is clean and simple. Maybe too simple because they've removed everything, including useful things like search bars and filters. You can't search for casino games, filter by provider, or sort by anything. Demo mode is random. One casino games let you play for free immediately, others make you register first. It's inconsistent and annoying when you just want to test something quickly. Mobile works fine and looks good, but has the same navigation problems that feel worse on phone screens. The 101 RTP team found this frustrating after the novelty of the clean design wore off.
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Online Pokies

The 101 RTP team likes that JackpotCity goes for quality over quantity. The online casino has classic slots, video slots, and jackpots covering all the basics. But finding anything specific means scrolling through pages. There are no search or filters to help you out. Most slots come from Games Global, including titles like Fire and Roses Joker, Break da Bank Again, and Trojan Kingdom, which people actually play.

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Table Games

Jackpot City online casino NZ offers a table games section that has the usual suspects - roulette, blackjack, baccarat, poker, and bingo. All against the computer in their online Casino Games section. They've got different versions of everything. Multiple roulette types and some cool blackjack and baccarat variants that aren't just the basic stuff. The pain is that there's no search function, so finding specific games means scrolling through sections manually. The 101 RTP team found that the games themselves are of decent quality. But the lack of search tools is annoying when you know what you want.

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Live Dealer Games

This live online casino runs on quality providers - Evolution Gaming, Pragmatic Live, and On Air Entertainment. So you get real dealers and proper action. All the live game basics are covered, including blackjack, roulette, baccarat, poker, and game shows. But you'll need to hunt through sections to find specific tables. That’s because they haven't sorted out search functionality. Also, they've got regular tables for normal players plus high-roller VIP areas with serious betting limits and extra side bets.

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Fast/Arcade Games

This online casino has got a massive blind spot when it comes to arcade and fast games. They simply don't exist here. No Aviator, no Plinko, no JetX, Spaceman, Mines, Tower. No of the crash games that have become standard everywhere else. It's pretty weird actually. So our 101 RTP testing found absolutely zero instant-win or arcade-style games. It feels like a missed opportunity, given how many players love the fast action.

Our Verdict

JackpotCity casino has that old-school online casino credibility with 26 years of operation. The Games Global focus gives you quality games, while live dealer games providers deliver solid action. But 500 games feels pretty limited these days. And the lack of search tools is annoying. Also, they've completely missed the arcade game trend, and their support isn't exactly speedy. Our 101RTP team reckons this suits players who prefer established content over endless variety - and don't mind simpler navigation.

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About the Author

about-author-body

Madelyn Harrop

Chief Editor

about-author-body

Madelyn Harrop

Chief Editor

Madelyn Harrop is the Chief Editor at 101RTP, leading the platform’s content operations. She ensures that every article published on the site contains correct, verified data and is fully aligned with editorial guidelines and SEO requirements.