Genesis Casino
consciously and win more.
Genesis Casino Pros and Cons
Advantages
Extensive game library with Gonzo’s Quest, Starburst, and Dazzle Me
HD live dealer streams from modern studios
Mobile-friendly platform (no app downloads required)
Licenced by MGA and UK Gambling Commission
Disadvantages
Closed for rebranding all services inactive
Live casino selection trails competitors
No dedicated mobile app
Welcome bonus Genesis Casino
VIP Program
Responsible Gambling
Our experts at 101RTP confirmed Genesis Casino offers deposit, loss, and wager limits alongside cooling-off periods (24 hours to 7 days) and self-exclusion options (6 months to permanent). Kiwis can easily access these tools via account settings on both desktop and mobile without needing support assistance. The casino partners with GAMSTOP, GambleAware, and the Responsible Gaming Foundation, with direct links provided. While reality checks and session reminders aren’t available, NZ players have clear pathways to manage habits or seek external help during the rebranding phase.
Customer Support
⚠️ Update July 2025: Genesis Casino’s support channels are inactive during rebranding. Our tests found no live chat, email, phone, or FAQ access even pre-login. NZ players currently can’t reach agents, and response times are unmeasurable due to suspended services. We recommend monitoring the site post-rebranding for updates. Until then, Kiwis seeking assistance must explore alternative casinos with active support a critical gap for real-money players needing urgent help.Live Chat
Help Center
Phone Number
Contact email
Contact Form
Mobile compatibility
Genesis Casino did not offer a dedicated iOS app for Kiwi players, but an Android app was downloadable via Google Play prior to its July 2025 closure. We tested the mobile browser version on multiple devices: the space-themed design adapted seamlessly, with instant loading times and crisp graphics. The full game library, account tools, and live chat were accessible, mirroring the desktop experience. Pokies and live dealer games ran smoothly without lag, even on 4G connections. While the Android app provided convenience, the mobile site’s reliability made it a solid choice for NZ players prioritising on-the-go access.
Adaptive design for mobile devices
Android App
IOS App
Game Selection
Online Pokies
Genesis featured 500+ pokies, including Microgaming’s Immortal Romance and NetEnt’s Starburst, alongside progressive jackpots like Mega Moolah. Demo modes allowed risk-free trials, while “New Games” tabs highlighted weekly additions like Red Tiger’s Dynamite Riches. Megaways slots were notably absent, but crisp visuals and one-tap mobile play compensated. High-volatility titles dominated, ideal for thrill-seekers, though classic fruit machines catered to traditionalists.
Table Games
European, French, and American roulette variants coexisted with blackjack styles like Atlantic City and Classic. RNG tables offered NZ$1–NZ$500 limits, while live baccarat accommodated NZ$5–NZ$10,000 bets. Filters sorted games by type, provider, or popularity, though the lack of a “low stakes” tag slowed browsing. Multi-hand blackjack and Speed Roulette stood out for strategy-focused players.
Live Dealer Games
Evolution-powered streams delivered HD-quality Lightning Roulette and Deal or No Deal game shows, hosted by English-speaking dealers. VIP tables welcomed high-rollers with NZ$5,000+ bets, while NZ$0.20 entry points suited casuals. We noted zero buffering during evening peak times in Auckland. Portrait-mode mobile streaming retained chat functions and bet history seamlessly.
Fast/Arcade Games
Third-party scratch cards (Golden Bucks) and instant-win games loaded in under 3 seconds on mobile. While lacking unique titles, these suited Kiwis wanting sub-10-second rounds. Low NZ$0.10 minimums encouraged casual play, though high RTPs (96%+) were rare. Tested on iPhone 14 (iOS 17.5.1) and Samsung Galaxy S23 (Android 14) using Spark 4G. All games accessible from Auckland IPs.
Our Verdict
Our 101RTP verdict is clear: Genesis Casino was a strong contender for Kiwi players, boasting an impressive game library and a seamless mobile experience. Our 101 RTP team noted its strong licensing and responsible gambling tools. However, the reported withdrawal delays were a notable drawback. While currently inactive, our 101 RTP analysis finds its foundation solid enough to be worth watching. Should it relaunch with faster payouts, we'd confidently recommend it. A final 101 RTP score will be updated post-relaunch.
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